First Time Use

Welcome to Senryor Application

Product Features and Overview

Creating Personalized Care and Monitoring

Device Troubleshooting

Solutions for a Smooth Experience

Device Logins and Account Management

A Guide to Using Key App Features

Account Login

Managing Senryor Account

Installation FAQs

Welcome to Senryor Download Zone

What is the Seenyor AI Care Guardian, and who is it for?Open iconicon that represents the state of the summary

The Seenyor AI Care Guardian is a smart sensor designed to monitor the safety and well-being of elderly individuals. It can detect falls, monitor vital signs, and provide alerts to caregivers. This device is ideal for families who want to ensure the safety of their loved ones at home.

How do I set up the Seenyor AI Care Guardian for the first time?Open iconicon that represents the state of the summary

Begin by choosing an optimal installation location, such as above a bed for accurate monitoring. Install the device using the provided wall or ceiling mounts, plug it in, and connect it to Wi-Fi. Follow the on-screen prompts in the Seenyor app to pair and activate your device.

What items are included in the Seenyor AI Care Guardian package?Open iconicon that represents the state of the summary

Inside the box, you’ll find: The Seenyor AI Care Guardian Sensor, Mounting brackets for wall or ceiling installation, Power adapter and USB cable, Screws and anchors for secure mounting, Adhesive wire clips for cable management.

Where should I install the Seenyor AI Care Guardian?Open iconicon that represents the state of the summary

For best results, install the device on the ceiling directly above the bed or at 1.6 meters height on the wall, ensuring a clear line of sight. Avoid placing it near obstacles, moving objects like fans or curtains, and heat sources like lamps or heaters.

How do I connect the device to the Seenyor app?Open iconicon that represents the state of the summary

After installation, power on the device. The device light will start flashing red, indicating it’s ready for pairing. Open the Seenyor app and follow the pairing instructions on-screen to connect the device to Wi-Fi and complete setup.

What should I do if the device doesn’t enter pairing mode?Open iconicon that represents the state of the summary

Ensure that the device is plugged in securely. If the light doesn’t flash red, try unplugging and replugging the device. If the issue persists, contact Seenyor support for assistance.

Can the device operate without Wi-Fi?Open iconicon that represents the state of the summary

Wi-Fi is required to enable full monitoring capabilities and real-time alerts through the Seenyor app. If Wi-Fi isn’t available, the device may still capture data locally, but alerts and remote monitoring will be disabled.

How do I test that the device is working properly after installation?Open iconicon that represents the state of the summary

You can perform a test using the app’s calibration and testing features. The app will guide you through checking fall detection, radar coverage, and monitoring functions to ensure the device is ready for use.